Automated Digital Check-In of Reservations

Stay automatically checks-in reservations at the configured time. Users can configure the start and end time for the check-in. When the configured time is reached, the reservations are checked in automatically when the following conditions are met:

  • Room is assigned to the reservation

  • The room assigned to the reservation is in a condition that is suitable for check-in

  • The ID proof of the guest is verified

  • A soft check-in is made for the reservation and a digital key is generated

Feature Setting

The following feature setting must be enabled to allow users to configure the start and end time for checking in reservations automatically:

  • Name: Automated Digital Check-In

  • Value: Must be enabled

  • Comments: License is not required

Permissions

The following permissions must be added to allow users to view and modify the fields in the Automated Digital Check-In section in the Digital Check-In & Out tab of the Interfaces Setup screen (Settings à Interfaces).

Permission

Description

Roles

Stay_ReadAutoDigitalCheckinTime

To view the Automated Check-In Start Time and Automated Check-In End Time configured.

This permission is provided to the following roles by default:

  • System Administrator

  • Stay Hotel Manager

Stay_WriteAutoDigitalCheckinTime

To modify the Enable Digital Check-In Time Settings checkbox, Automated Check-In Start Time, and Automated Check-In End Time fields.

This permission is provided to the following roles by default:

  • System Administrator

  • Stay Hotel Manager

Stay_StartStopAutoDigitalCheckinTime

To modify the Manual Automated Check-In Process field to start/stop the automated check-in process manually.

This permission is provided to the following roles by default:

  • System Administrator

  • Stay Hotel Manager

Stay_DisableAutoDigitalCheckinTime

To modify the Manual Automated Check-In Process field to disable the automated check-in process.

This permission is provided to the following roles by default:

  • System Administrator

  • Stay Hotel Manager